Shipping & Return Policy

ATTENTION: Our Shipping Policy Has Changed Quite A Bit!

Serene Tea is growing and changing! We now ship most of teas directly from China but with a small collection ship from the U.S. 

US Domestic Shipping: For our teas and teaware from the US Collection, we will ship in 2 to 3 business days. We do not ship on Sunday. This is US domestic order only! 

FREE SHIPPING on all US domestic shipping for orders over $35. 

We DO NOT offer international shipping from the US. 

Shipping From China:  Most of our teas and Teaware China are shipped directly from China internationally. Only items from China can be shipped worldwide! We will ship in 3-4 business days.

International flat shipping fee from China is $10 worldwide for most countries. There are other certain zones that would cost anywhere between $15-$35. Because of Covid19, it generally takes about 3 weeks to 1 month for a package to arrive.

For mixed order: If you place a mixed order of US collection and China collection, the US part is eligible for free domestic shipping. However, you will be charged $10 international shipping fee for items from China. 


Return Policy

If we made a mistake with your order, please let us know and we will correct it for you. We are humans afterall :)

We don't accept our teas back, but if you are simply unhappy with your teas, please reach us through email at, and we will do our best to make it right for you. 

We have a 14 day return policy for teaware if they are damaged upon delivery, in which case please reach out to us as soon as you receive your order. 

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