Shipping & Return Policy

ATTENTION: Our Shipping Policy Has Changed Quite A Bit!

US Domestic Shipping: For our teas and teaware from Sale, we will ship in 2 to 3 business days. We do not ship on Sunday. This is US domestic order only! 

FREE SHIPPING on all US domestic shipping for orders over $35. 

We DO NOT offer international shipping from the US. 

Shipping From China:  Most of our teas and teaware are shipped directly from China internationally. Only items from China can be shipped worldwide! We usually ship in 2-3 business days, except for limited seasonal sample boxes, which sometimes couple take up to 4-5 days to process.

Holiday season: from Nov 22nd to Nov 27th, 2022, we have adjusted our shipping fee to $12, after which time we will resume the normal international flat shipping fee of $15.

Due to 2022’s global inflation, international flat shipping fee from China is now $15 worldwide for most countries. There are other certain zones that would cost anywhere between $15-$35. Because of Covid19, it generally takes about 3 weeks to 1.5 months for a package to arrive, depending on the specific destination.

For mixed order: If you place a mixed order from Sale and teas/teaware from China, the US part is eligible for free domestic shipping. However, you will be charged $15 international shipping fee for items from China. 


Return Policy

If we made a mistake with your order, please let us know and we will correct it for you. We are humans afterall :)

We don't accept our teas back, but if you are simply unhappy with your teas, please reach us through email at, and we will do our best to make it right for you. 

We have a 14 day return policy for teaware if they are damaged upon delivery, in which case please reach out to us as soon as you receive your order. 

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